Arriva Train Wales, Trenau Arriva Cymru, roughly translates to "we are a bunch of incompetent arse holes. After travelling on the train to work now for over a year, I have finally been pushed over the edge. For the third day in a row the train has been late which means it is then full so doesn’t allow passengers on at Radyr. Then the next two are full so the same happens until after about thirty minutes a train arrives that you can get on.
Once on the train you are crammed in like cattle and normally will have to contend with someone having a sweaty armpit in your face. It makes me feel so good about paying £350 a year to travel like this. You finally arrive at the station and as you leave there is the standard tree hugging protest outside saying that certain multinationals are funding cruelty to animals. I never see a similar protest saying Arriva Trains are funding cruelty to humans.
According to their website their commitment is to provide safety, security, quality, punctuality and cleanliness. Clearly they are not monitored or ever plan to achieve these goals as the service they offer is a shambles. The rolling stock is outdated, dirty and has more breakdowns than Mariah Carey. How on earth safety is achieved when you are crammed into a train I do not know. I have visions of the trains becoming like those in India, where people hold on to the outside. Each train has more chewing gum on its seat than Wrigley’s can produce in a year, and who the hell are BAZ and SHAZ? All in know is that they are in Luv 4 Eva as it is scratched into any surface that would permit it.
The comedy line in their commitment is the punctual bit. Many a time I have been stuck at the station waiting for a train that is never going to come. The only thing about punctuality for Arriva Trains Wales is the collecting of ticket money. There is more chance of getting a refund from Farepak than from Arriva Trains.
Recently Arriva Trains introduced a new one-carriage train that, I kid you not, starred in the Great Escape. This thing is a relic and broke down on its first day as it couldn’t handle the incline on the valley services. This sums up Arriva Trains Wales......Outdated and Knackered. Someone please save us......PLEASE.....
Friday, October 20, 2006
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